6cv66 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 6cv66 ("the Platform", "we", "us", "our") collects, uses, stores, shares and protects the personal information of players and visitors ("you", "your") who access or use the 6cv66 website and associated services. By registering an account or using any feature of the 6cv66 platform, you acknowledge that you have read this Policy and consent to the collection and use of your information as described herein.

We are committed to handling your personal data responsibly, with transparency and in accordance with applicable data protection principles. This Policy applies to all information collected through the 6cv66 platform, including during registration, gameplay, deposits, withdrawals, customer support interactions, and browsing activity on our site.

Our Privacy Commitments

1. Information We Collect

6cv66 collects personal information through several means during your interaction with the platform. The categories of personal information we may collect include:

• Registration and identity information: full name, date of birth, residential address, nationality, email address, and phone number provided when you create a 6cv66 account. This information is used for account setup, identity verification, and KYC compliance.
• Identity verification documents: copies of government-issued identity documents (such as a National ID card or passport), proof of address documentation, and any other documents submitted in response to a KYC verification request. These documents are stored securely and accessed only by authorised personnel.
• Financial and transaction data: details of deposits and withdrawals including amounts, dates, timestamps, payment method identifiers (such as bKash wallet numbers, Nagad account references, Rocket numbers, Upay identifiers, and masked Visa/Mastercard card details), and transaction status records.
• Gameplay and betting activity data: records of all games played, bets placed, odds accepted, amounts wagered, winnings credited, bonus usage, session durations, and game preferences. This data is used for account management, dispute resolution, responsible gaming monitoring, and product improvement.
• Device and technical data: IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited on our platform, time spent on each page, and error logs. This data is collected automatically when you visit the 6cv66 platform and is used for security monitoring, fraud prevention, and platform optimisation.
• Customer support communications: records of all communications between you and the 6cv66 support team, including email correspondence, live chat transcripts, and the nature and resolution of any support requests or disputes raised. These records are retained for quality assurance, training, and dispute resolution purposes.

2. How We Use Your Information

6cv66 uses the personal information we collect for the following purposes:

• Account creation and management: to register and maintain your 6cv66 player account, verify your identity and age in accordance with our KYC obligations, process your deposits and withdrawals, and provide you with access to the platform's full range of products and services.
• Service delivery and platform operations: to provide the casino games, sports betting markets, crash games and other features available on 6cv66; to process bonus claims and apply wagering requirements; to manage responsible gaming tools including deposit limits, session reminders, cooling-off periods and self-exclusion requests.
• Security, fraud prevention and compliance: to monitor accounts and transactions for signs of fraudulent activity, money laundering, bonus abuse, match-fixing, unauthorised access, and other prohibited conduct; to fulfil our anti-money laundering (AML) obligations; and to respond to requests from law enforcement or regulatory authorities where legally required.
• Customer support and dispute resolution: to respond to your support queries, investigate and resolve disputes, process complaints, and maintain records of interactions for quality assurance and staff training purposes.
• Marketing and promotional communications: to send you information about promotions, bonuses, new games and platform updates where you have opted in to receive such communications. You may opt out of marketing communications at any time through your account settings or by contacting our support team. Opting out will not affect the delivery of transactional or security notifications.
• Platform improvement and analytics: to analyse usage patterns, game preferences, navigation behaviour and technical performance data in order to improve the 6cv66 platform, fix bugs, optimise user experience and develop new features. Analytics data used for these purposes is aggregated and, where possible, anonymised.

3. Legal Basis for Processing

6cv66 processes your personal data on the following legal bases:

• Contractual necessity: processing that is necessary to perform the contract we have with you as a registered player — including account management, payment processing, gameplay, bonus administration and customer support.
• Legal obligation: processing required for 6cv66 to comply with applicable legal and regulatory obligations, including anti-money laundering requirements, age verification duties, KYC obligations, and cooperation with law enforcement or regulatory authorities.
• Legitimate interests: processing carried out in pursuit of 6cv66's legitimate business interests, including fraud detection, security monitoring, platform analytics, responsible gaming monitoring and general business administration, provided that such interests do not override your fundamental rights and freedoms.
• Consent: where you have given us your explicit consent to process your data for a specific purpose, such as receiving marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

4. Sharing Your Information

6cv66 does not sell, rent or trade your personal data to third parties for commercial purposes. We may share your personal information with third parties only in the following limited circumstances:

• Payment processing partners: financial information is shared with our payment processing partners — including bKash, Nagad, Rocket and Upay — strictly to the extent necessary to process your deposits and withdrawals. These partners operate under their own privacy policies and are bound by applicable data protection obligations.
• Game content providers: technical gameplay data (such as round IDs, bet amounts, and game outcomes) may be shared with our licensed game content providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming and Spribe — to enable game delivery, resolve technical disputes, and support RNG auditing processes.
• Legal and regulatory authorities: where required by applicable law, court order, or lawful request from a government or regulatory authority, 6cv66 will disclose personal data as legally obligated. We will notify you of such disclosures where we are legally permitted to do so.
• Service providers and technology partners: we may engage trusted third-party service providers to assist with platform operations, including cloud hosting, data analytics, customer support tools, and security monitoring. These providers are granted access to personal data only to the extent necessary to perform their contracted services and are contractually bound to maintain data confidentiality.

5. Cookies and Tracking Technologies

6cv66 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are:

• Essential cookies: these are strictly necessary for the platform to function correctly. They enable core features such as user authentication, session management, and security controls. Essential cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: these cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — so that you do not need to re-enter them each time you visit the platform.
• Analytics cookies: these cookies collect aggregated, anonymised information about how visitors use the 6cv66 platform — including pages visited, time spent, navigation paths and error events. This data is used solely to improve platform performance and user experience.
• Security and fraud prevention cookies: these cookies help 6cv66 identify and respond to potentially fraudulent activity, detect bot traffic, and protect the integrity of the platform and its player accounts.

You may configure your browser settings to block or delete cookies. Please note that disabling essential cookies may impair your ability to use certain features of the 6cv66 platform, including logging in and accessing the cashier. Disabling analytics or functional cookies will not prevent you from using the platform but may reduce the quality of your experience.

6. Data Retention

6cv66 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any applicable legal retention requirements. In practice, this means: account data and identity verification records are retained for the lifetime of your account and for a minimum of five (5) years following account closure, in accordance with our AML and KYC compliance obligations; transaction records are retained for a minimum of five (5) years from the date of each transaction; customer support and dispute records are retained for three (3) years from the date of resolution; and analytics data is retained in anonymised, aggregated form for up to two (2) years.

Where personal data is no longer required for any legitimate purpose and no legal retention obligation applies, 6cv66 will securely delete or anonymise the data. You may request early deletion of your personal data by contacting our support team, subject to any overriding legal retention obligations that prevent us from complying with such a request.

7. Data Security

6cv66 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive personal data and financial records, strict access controls limiting personal data access to authorised personnel only, regular security audits and vulnerability assessments, and multi-factor authentication requirements for administrative access to systems containing personal data.

While 6cv66 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for keeping your account login credentials confidential and for notifying us immediately if you suspect that your account has been accessed without your authorisation. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 6cv66 will notify you without undue delay.

8. Your Privacy Rights

As a user of the 6cv66 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details provided at the end of this Policy:

• Right of access: you have the right to request a copy of all personal data that 6cv66 holds about you, along with information about how that data is being used. We will respond to such requests within a reasonable timeframe.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will process such requests promptly and confirm when the correction has been made.
• Right to erasure: subject to our legal retention obligations, you have the right to request deletion of your personal data. We cannot delete data where retention is required by law (for example, transaction records subject to AML retention requirements), but we will delete all other personal data upon a valid erasure request.
• Right to restriction of processing: in certain circumstances — such as where you contest the accuracy of your data or object to our processing of it — you have the right to request that we restrict our processing of your personal data while the matter is under review.
• Right to data portability: where we process your personal data by automated means on the basis of your consent or a contract, you have the right to receive a copy of that data in a structured, commonly-used, machine-readable format, and to request that we transmit it directly to another data controller where technically feasible.
• Right to object: you have the right to object to our processing of your personal data where we rely on legitimate interests as the legal basis for that processing. Where you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.

To exercise any of the above rights, please contact the 6cv66 support team at the email address provided in the Contact section of this Policy. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing certain requests in order to protect the security of your account and personal data.

9. Payment and Financial Data

6cv66 processes financial data — including deposit amounts, withdrawal requests, payment method identifiers and transaction histories — as an integral part of delivering its services. Payment transactions via bKash, Nagad, Rocket, Upay, Visa and Mastercard are facilitated through our payment processing partners. 6cv66 does not store full card numbers or payment account credentials on its own servers. Financial data is retained in accordance with the data retention schedule set out in section 6 of this Policy and in compliance with applicable AML requirements.

All financial transactions on the 6cv66 platform are conducted in Bangladeshi Taka (BDT). Players are responsible for any currency conversion fees or charges applied by their own payment provider. 6cv66 will never request payment details from you by email or any unsolicited communication channel. If you receive a communication purportedly from 6cv66 requesting your payment credentials, treat it as fraudulent and contact our support team immediately.

10. Children's Privacy

The 6cv66 platform is strictly intended for adults aged 21 and above only. 6cv66 does not knowingly collect, store or process the personal data of individuals under the age of 21. If we become aware that personal data has been collected from an individual under the age of 21, we will delete that data immediately and close the associated account. If you believe that a minor has registered on the 6cv66 platform, please contact our support team immediately so that we can take appropriate action.

11. Changes to This Privacy Policy

6cv66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will update the "Last updated" date at the top of the page and, where appropriate, notify registered players by email or via a notice displayed on the platform. Your continued use of the 6cv66 platform following the publication of any update to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which 6cv66 handles your personal data, please contact our support team. We are available 24 hours a day, seven days a week and will respond to all privacy-related enquiries promptly.

Support Email: [email protected]